Returns & Exchanges
At ADRO, we want you to be completely satisfied with your purchase. If your new fashion finds aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Securely pack your items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Ship Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing